Which printing process
should I choose?
We also offer Embroidery, Special FX, Fine Art and Giclee Printing on sustainable paper and card.
What are the artwork upload
What is the usual turnaround
for an order?
All estimates are a production aim, not a guarantee. This estimate is a timeframe for when we ship the item, not for when it arrives at your doorstep.
Can I order a sample product?
Sample orders are available to order. DTG printing and Embroidery has a MOQ of 1 unit, making them perfect options for samples.
If you are using DTG to sample but would like to use Screen Printing for a larger run, please bear in mind that the colours and finish will vary between the two methods.
What are the MOQ’s
(Minimum Order Quantities)?
Can you split MOQ orders
in ink/garment colours?
With Screen Printing, splitting your minimum order of 20 units between different designs and garment colours is not possible.
You must have a MOQ of 20 units that are the same design and colour. However, you can split these 20 units into different sizes.
What are shipping fees and times?
All delivery prices vary depedning on the weight of your shipment.
Do you labels the garments?
Labels have a minimum order of 50 units and vary in price depending upon which printing process you choose.
You can find out more here.
Are there any added charges?
All our quotes are excluding VAT and delivery charges.
Other than this, added charges can include:
Do you offer Embroidery services?
We offer plastic- free embroidery using Rayon and Tencel threads.
All Embroidery orders (except the text option in our designer) require a £20.00 digitisation fee for your artwork to be processed specifically to our Embroidery machine. This is a not a repeat fee each time, just with each new design. If you have digitised embroidery files already we may be able to use them, in which case the digitisation fee will not be required
Is there a cancellation fee?
If the blank garments are yet to be ordered and artwork processing is yet to commence, then cancelling your order with us may be possible.
If garments have already been ordered or recieved in the studio, we cannot return the items without incurring a returns fee of 25% of the garment cost + shipping which will be deducted from your refund. Once the printing process has begun we are unable to cancel an order.
Can I provide my own garments?
We only allow sustainable garments into our studio so as long as your products are GOTS certified organic cotton, GRS recycled or Tencel we can most likely accept them. Please get in touch if you are any doubt. If the label just says 100% Cotton, your garment is most likely conventionally grown cotton and we don't accept that in our studio.